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Contact · Thermotec · Gas Safe 599015
Contact Your Wokingham Plumber, Gas & AC Engineer
Every call answered 24/7 · Exact arrival times · Gas Safe 599015
Stuart is based in Arborfield, 10 minutes from Wokingham town centre. Covering the full RG40 and RG41 area. Fixed prices confirmed before any work starts — 130+ five-star reviews → from local homeowners.
Emergencies — call directly, don’t book online
Burst pipe, gas smell, boiler breakdown, no hot water — call Stuart directly for the fastest response across Wokingham and RG40. If Stuart can’t answer right away, an AI receptionist picks up 24/7 so nothing gets missed — and he personally follows up all out-of-hours messages first thing the next morning.
07850 116944For planned work & servicing — book online below ↓
130+ five-star Google reviews from homeowners and landlords across Wokingham, Earley, Woodley and RG40 — read them all →
Gas Safe 599015
Fixed prices
Exact arrival times
90% first-time fix
How to reach us
What happens next
Recent contacts
Choose the right way to get in touch
Different situations need different responses. For emergencies always call. For planned work, online booking gives you the exact arrival time you want.
Fastest — emergencies & urgent repairs
Call Stuart directly
For burst pipes, boiler breakdowns, gas smells and any situation where you need someone today. Answered 24/7 by an AI receptionist whenever Stuart’s on a job — no third-party call centre, no outsourced booking system between you and the engineer who does the work.
Call 07850 116944
Easiest — planned work & servicing
Book online 24/7
Pick your exact arrival time — not a four-hour window. Available 24/7 for boiler servicing, CP12 certificates, plumbing repairs and installations. Instant confirmation by email.
Book Online Now →
Best for — quotes & complex enquiries
Send an enquiry
For new boiler quotes, system upgrades, heat pump enquiries or any job where you want to describe the work in detail first. Stuart responds within one working day.
Send an enquiry →
What to expect when you contact Thermotec
Whether you call, book online or email, here is exactly what happens at each stage.
Every call gets a real response, day or night
Stuart answers directly whenever he can. If he’s on a job, an AI receptionist picks up 24/7 so your call is never missed — and Stuart personally follows up as soon as he’s free. When you email, Stuart reads it himself. No outsourced call centre, no third-party booking service between you and the engineer who does the work.
A fixed price is confirmed before any work starts
For callouts, the fixed price is confirmed before Stuart arrives. First hour including full diagnosis: £96. For installations and new boilers, a free no-obligation survey and fixed quote is provided before any commitment. No hidden call-out fees, no hourly rates.
An exact arrival time is given — not a window
Stuart gives you an exact time and keeps to it. Not “between 8 and 1.” A time. He communicates if anything changes. Your day is not held hostage to a four-hour window.
The fault is diagnosed properly — 90% first-time fix
Stuart carries parts for the most common Vaillant, Viessmann, Worcester Bosch and Glow-worm models across Wokingham and RG40. Nine in ten faults are resolved on the first visit without ordering parts.
All paperwork issued the same day
Gas Safety Records (CP12), Benchmark service certificates and Building Regulations completion certificates are all issued digitally on the day of the visit. No chasing for paperwork.
What happened when Wokingham homeowners got in touch
“I needed an emergency plumber in Wokingham to fix my boiler. Stuart arrived promptly, explained everything clearly, and the repair was completed quickly and professionally.”
Eddy Lambregts
Woodley · Emergency boiler repair
“Stuart has been our go-to person for all plumbing and heating issues for several years. He always provides an excellent service — helpful, efficient and effective.”
Anna Watson
Wokingham · Ongoing customer
“Excellent service with a professional and reliable approach. The team arrived on time, worked efficiently, and completed the job to a very high standard.”
Ada West
Wokingham · Verified Google review
Common questions
Before you get in touch
Quick answers to what people usually ask before booking.
Do you charge a call-out fee?
No — Thermotec does not charge a separate call-out fee. The first hour including full diagnosis costs £96 — that is the total. Any repair beyond that is quoted separately and agreed before work begins. No hidden fees at the bottom of the invoice.
How quickly can you respond to an emergency in Wokingham?
Stuart is based in Arborfield (RG2 9LP), approximately 10 minutes from most parts of Wokingham. For genuine emergencies — burst pipes, gas smells, boiler breakdowns — Stuart aims to respond the same day wherever possible. Call 07850 116944 directly and he will tell you availability straight away.
Can you provide a free quote for a new boiler in Wokingham?
Yes — new boiler installations always include a free no-obligation heat-loss survey and fixed quote before any commitment. Stuart will assess your home, recommend the right boiler and provide a complete fixed price covering supply, installation and all certification. Email info@thermo-tec.co.uk to arrange.
Can you liaise with my tenant directly?
Yes — tenant liaison is available for landlords. Simply provide the tenant’s contact number when booking and Stuart will arrange access directly. Digital Gas Safety Records and service certificates are emailed to you on the day of the visit. Popular with portfolio landlords across Wokingham, Earley and the wider RG40 area.
Do you work evenings or weekends?
Standard working hours are Monday to Friday 8am–5pm. Saturday appointments are available by arrangement. If Stuart can’t take your call, an AI receptionist answers 24/7 so nothing gets missed — Stuart personally calls back all out-of-hours messages first thing the next morning. For genuine emergencies — major leaks, gas smells, complete heating failure — call 07850 116944 at any time and your message will be captured immediately.
Are you Gas Safe registered?
Yes — Gas Safe registered No. 599015. Also REFCOM registered No. REF1025648, G3 qualified for unvented hot water cylinder work, Vaillant Advance Partner and Viessmann accredited installer. Verify Gas Safe registration at gassaferegister.co.uk →
How far will Stuart travel to reach me in Wokingham?
Thermotec is based in Arborfield, Berkshire RG2 9LP — approximately 10 minutes’ drive from Wokingham town centre. All work is carried out at your property; there is no customer premises to visit, so simply call or book online and Stuart will come to you.
Wokingham & RG40 · Gas Safe 599015 · 130+ five-star reviews
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All calls answered 24/7 · Stuart follows up out-of-hours messages first thing · First hour inc. diagnosis £96