ORBIT
OPERATIONS · REPORTS · BOOKINGS · INVOICING · TRACKING
Powered by ORBIT · Built by us, for us
Thermotec runs on ORBIT

Everything in orbit.
Nothing slipping through.

Every booking, quote, invoice, Gas Safe certificate and job report that Thermotec processes runs through ORBIT — a custom platform built from the ground up for how Stuart actually works.

Book an appointment Call 07850 116944
Real-time
Job tracking
& updates
Instant
Digital certs
& reports
Exact
Arrival times
booked online
Fixed
Price before
we start

"Everything in orbit. Nothing slipping through."

— Built by us, for us

OOperations
RReports
BBookings
IInvoicing
TTracking
What is ORBIT?

Thermotec's custom operations platform

ORBIT is the system Stuart built to run Thermotec properly — not adapted from a generic CRM, but engineered from scratch around how a Gas Safe plumbing and heating engineer actually works.

Before ORBIT, running a plumbing and heating business meant juggling five different tools — a calendar app, a spreadsheet for invoices, a separate system for Gas Safe certs, a note-taking app for job reports and a phone full of customer texts. Things got missed. Invoices were late. Certs were filed incorrectly.

ORBIT brings everything into one place — from the moment a customer enquiry comes in, through quoting, scheduling, completing the job and issuing the paperwork, right through to the invoice being paid. Every step connected. Nothing falling through the gap.

For Thermotec's customers, this means exact arrival times booked online, digital certificates issued on site, and a full job record available any time they need it. For Stuart, it means spending Sunday evenings watching TV instead of catching up on admin.

O
Operations
Every enquiry, quote and customer record in one place — from the first phone call to the completed job.
R
Reports & Certificates
Gas Safe certs, CP12 landlord records, service histories and job reports — generated digitally on site, in seconds.
B
Bookings
Live online calendar. Customers pick their exact appointment time 24/7. No 6-hour windows, no phone tag.
I
Invoicing
Quotes convert to invoices automatically when a job is completed. Sent instantly, tracked in real time.
T
Tracking
Real-time job status, parts used, time on site, photos and customer sign-off — all logged from the phone on site.
What this means for you

How ORBIT makes your experience better

Because Thermotec runs on ORBIT, every customer gets a level of organisation and transparency that most local tradespeople simply can't match.

Book your exact time online
Not a 6-hour window. ORBIT's live booking calendar lets you pick the exact time that works for you — 24 hours a day, 7 days a week. Stuart arrives when the calendar says, every time.
Fixed price confirmed upfront
Before Stuart picks up a tool, ORBIT generates a clear fixed-price quote you can review and approve. No hourly rates that spiral, no hidden call-out fees, no surprises on the invoice.
Digital certificates on site
Gas Safe certificates, CP12 landlord records and service reports are generated through ORBIT the moment the job is complete — issued digitally before Stuart leaves your property.
Full job history always available
Every job, certificate, service record and invoice is logged in ORBIT. When you call back next year, Stuart knows exactly what was done, what parts were used and what was found.
Instant professional invoices
No more waiting a week for a scribbled invoice through the post. ORBIT generates and sends a clear, professional, itemised invoice the moment the job is signed off. Paid online in minutes.
Automatic service reminders
ORBIT tracks when your annual boiler service is due and sends you a reminder automatically — so your warranty stays valid and your boiler doesn't go a year longer than it should between services.
How every job works

From your first call to a completed job record

ORBIT connects every step of the job in one unbroken flow — so nothing gets missed and you always know exactly where things stand.

01
Book your exact time
Choose your service and pick your exact slot from ORBIT's live calendar. Confirmation arrives immediately — no waiting for a callback.
02
Receive a fixed-price quote
Before any work starts, ORBIT generates a clear fixed-price quote. You approve it digitally. The price is locked — no surprises.
03
Job completed & documented
Stuart checks in on arrival, logs every detail in ORBIT on site and issues any certificates or reports before he leaves your property.
04
Invoice & records issued
ORBIT generates and sends your invoice instantly. Your full job record, certificates and service history are logged and accessible any time.
Inside ORBIT

What Stuart sees every morning

The ORBIT dashboard gives Stuart a complete picture of every job, quote and certificate in real time — so nothing ever falls through the gap.

orbit.thermotec — dashboard
ORBIT v2.4
Thermotec · Stuart M.
Dashboard
Jobs
Bookings
Invoices
Certificates
Customers
Good morning, Stuart SAT 04 APR 2026
Today's jobs
8
3 due before noon
New enquiries
6
4 awaiting quote
Open quotes
15
Awaiting approval
Certs due
3
Landlord CP12 renewals
Today's jobsView all →
Annual boiler service — J. Harrison
Wokingham · Gas Safe · 09:00
Complete
Burst pipe repair — P. Shaw
Reading · Plumbing · 13:30
In progress
New boiler installation — D. Webb
Earley · Gas Safe · Tomorrow 10:00
Scheduled
Emergency leak — S. Patel
Woodley · Plumbing · 16:00
Urgent
Thermotec — Powered by ORBIT

Ready to book a job
with Thermotec?

Book your exact appointment time online 24/7. Fixed price confirmed before we start. Gas Safe Reg. 599015. Wokingham & RG40.

Book Online 24/7 Call 07850 116944